Shipping policy

Shipping & Fulfillment Policy

Made-to-Order Processing
Because every piece across our collections is custom-crafted specifically for you, orders require a standard production period before they ship. Production typically takes 7 to 10 business days as each item is meticulously manufactured to order.

Shipping & Transit Times
Once production is complete, your order is securely packaged and dispatched. Standard transit times vary by destination:

Domestic (US): Typically 3 to 7 business days after fulfillment.

International: Varies by region; customs timelines apply.

Physical Addresses Only (No P.O. Boxes)
Because our specialized fulfillment partners utilize standard courier services (such as UPS and FedEx) that cannot deliver to Post Office Boxes, we require a valid physical street address for all shipments. Orders placed with a P.O. Box address will be held or canceled until a physical delivery address can be secured.

Combined Shipments
Because we partner with specialized, high-end manufacturers to source the finest materials and print standards for different product lines, multi-item orders may occasionally ship in separate packages to ensure each piece arrives in pristine condition. You will receive tracking information for each individual shipment.

Address Accuracy
Please ensure your delivery address is entered correctly at checkout. We cannot be held responsible for delivery failures resulting from incorrect or incomplete addresses entered by the customer.